Available Now! The Fargo DTC4500e single-sided ID card system replaces the discontinued DTC4500 single-sided ID card system.
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With the new HID Global FARGO® DTC4500e single-sided ID card printer system create professional quality, full-color ID card credentials. The DTC4500e is designed for medium-to-large sized organizations, schools and government institutions that need a reliable, long-term ID card printing solution, and with its Wi-Fi® accessory that enables the printing of ID cards anytime and anywhere over any secured wireless network, the DtC4500e ID card system is the perfect, convenient solution! The DTC4500e is ENERGY STAR® certified.
System Includes:
- DTC4500e single-sided printer (no locking hoppers) with USB cable
- Asure ID 7 Express photo ID card software
- High-End USB digital camera
- ECO – full-color ribbon cartridge (500 images)
- 300 UltraCard™ PVC cards
- Microsoft Webcam, USB connection
- 2 Year Asure ID Protect Plan
Asure ID 7 Express Software Specifications:
- Fully configured Microsoft Access database.
- Configurable single, batch, and multi-card per sheet printing.
- Supports most industry standard image formats.
- Encodes 1-D barcodes and magnetic stripes.
- User-defined conditional design and print rules.
- Easy drag and drop (WYSIWYG) design tools with chromakey and ghosting support enables professional looking cards with customized backgrounds and logos.
- Captures photos with integrated Asure ID
Imago or any TWAIN-compliant device. - Store multiple photos and signatures per cardholder record.
- Simple ‘all’ or ‘select’ card batch update.
- Custom report writer with dossier printing.
- Import from any ODBC-compliant database.
- Live Link tool allows real-time data exchange with an alternate database.
- Control user access privileges in the Administration Center.
- Card records can be securely sent via the Internet in a ready-to-print format to an Asure ID Card Service Bureau for primary or backup card printing.
- Easy upgrade path.
- QuickStart guide for easy setup. Available in multiple languages.
- Optional Asure ID Protect for Express software support.
Printer Specifications:
Print Method- Dye sublimation / resin thermal transfer.
Resolution- 300 dpi (11.8 dots/mm) continuous tone.
Colors- Up to 16.7 million / 256 shades per pixel.
Print Speed- 6 seconds per card (K*); 8 seconds per card (KO*); 16 seconds per card (YMCKO*); 24 seconds per card (YMCKOK*).
Accepted Card Size- CR-80 (3.375 ̋ L x 2.125 ̋ W / 85.6 mm L x 54 mm W); CR-79 Adhesive Back (3.313 ̋ L x 2.063 ̋ W / 84.1 mm L x 52.4 mm W).
Accepted Card Thickness- Print only: .009 ̋ – .040 ̋ / 9 mil – 40 mil / .229 mm – 1.016 mm; print / lamination: .030 ̋ – .040 ̋ / 30 mil – 40 mil / .762 mm – 1.02 mm.
Print Area- CR-80 edge-to-edge (3.36 ̋ L x 2.11 ̋ W / 85.3 mm L x 53.7 mm W); CR-79 (3.3 ̋ L x 2.04 ̋ W / 83.8 mm L x 51.8 mm W).
Accepted Card Types- PVC or polyester cards with polished PVC finish; monochrome resin required for 100% polyester cards; optical memory cards with PVC finish; rewrite.
Input Hopper Card Capacity- Dual-input card hopper (200 cards).
Output Hopper Card Capacity- Up to 100 cards (.030 ̋ / .762 mm).
Reject Hopper Card Capacity- Up to 100 cards (.030 ̋ / .762 mm) – same-side input/output card hopper or lamination module required.
Communications Interface- USB 2.0 and Ethernet with internal print server.
Software Drivers- Windows® XP / Windows Vista® (32 bit & 64 bit) / Server 2003 & 2008 / Windows® 7 / Windows® 8 (32 bit & 64 bit) / MAC OS X 10.5/10.6/10.7/10.8 / Linux***.
Display- User friendly, SmartScreenTM graphical display.
Memory- 32 MB RAM.
Encoding Options- 125 kHZ (HID Prox) reader; 13.56 MHz (iCLASS, MIFARE, ISO 14443 A/B, ISO 15693) read/write encoder; Contact Smart Card Encoder reads from and writes to all ISO7816 1/2/3/4 memory and microprocessor smart cards (T=0, T=1) as well as synchronous cards; ISO Magnetic Stripe Encoding, dual high- and low-coercivity, Tracks 1, 2 and 3.
Weight- Single-sided printer: 9 lbs / 4.1 Kg; dual-sided printer: 11 lbs / 5 Kg; printer + lam: 20 lbs / 9.1 Kg.
Dimensions- Single-sided printer: 9.8 ̋ H x 18.1 ̋ W x 9.2 ̋ D / 249 mm H x 460 mm W x 234 mm D Dual-sided printer: 9.8 ̋ H x 18.7 ̋ W x 9.2 ̋ D / 249 mm H x 475 mm W x 234 mm D Printer + lam: 18.9 ̋ H x 18.7 ̋ W x 9.2 ̋ D / 480 mm H x 475 mm W x 234 mm D.
Encoding Options- Supported smart card and magnetic stripe technologies: 125 kHz (HID Prox) reader; 13.56 MHz (iCLASS® Standard/SE/SR/Seos, MIFARE Classic®, MIFARE Plus®, MIFARE DESFire®, MIFARE DESFire® EV1, ISO 14443 A/B, ISO 15693) read/write encoder; contact smart card encoder reads from and writes to all ISO7816 1/2/3/4 memory and microprocessor smart cards (T=0, T=1) as well as synchronous cards; ISO magnetic stripe encoding, dual high- and low-coercivity, tracks 1, 2 and 3.
Supported Access Control Credential Programming- iCLASS® Standard/SE/SR/Seos, MIFARE ClassicTM, MIFARE DESFire® EV1, HID Prox.
Printer Options- Single wire Ethernet and USB 2.0 interface for inline printing and encoding (note: single wire Ethernet encoding is only available for iCLASS®, MIFARE®, and contact smart card encoding); Ethernet-enabled printer supports wireless accessory; dual-sided printing module; same-side input/output card hopper; locking card input/output hopper; smart card encoding modules (contact/contactless); magnetic stripe encoding module; printer cleaning kit; Ethernet with internal print server; secure proprietary consumables system.
Software- Swift ID embedded badging application, FARGO Workbench diagnostic utility with Color Assist spot-color matching.
Printer Security- Printer access password protected.
Warranty- HID Global offers a three-year Standard Limited Warranty covering parts and depot repair labor. The Standard Limited Warranty also includes On-Call Express (loaner printer) service for the first year of warranty. On-Call Express for the second year of the factory warranty is available for an additional fee. No On-Call Express service is available for the third year of warranty. No Extended Warranties are available.

If for any reason your FARGO product fails to perform, HID Global will exchange it with a new product within the first sixty (60) days of field service as long as the card count is fewer than 2,000 cards.
* HID technical support determines all product failures.
Reviewing On-Call Express services:
WHEN TECHNICAL SUPPORT AND THE FSP/ASP ARE UNABLE TO RESOLVE A PRINTER ISSUE OVER THE PHONE AND DETERMINE THAT THE PRINTER SHOULD BE RETURNED TO HID GLOBAL FOR SERVICE, A LOANER UNIT MAY BE SHIPPED TO THE CUSTOMER VIA THE CUSTOMER’S FSP/ASP.
When a request is received by 3:00 PM (Central Time), a loaner unit will be shipped that same day via overnight delivery. Upon receipt of the defective unit, HID depot repair cleans, repairs, tests and returns the same unit to the customer. All repaired printers are shipped via UPS ground.
Repaired printers will include a Pre-Paid Federal Express label. The FSP/ASP/End User affixes this return label to the outside of the loaner box for return shipment. If you do not receive a return label please contact Technical Support, they can also issue a call tag.
On-Call-Express services are available to FSP/ASP’s only. HID Global will not ship an On- Call-Express printer to an end-user without the involvement of an FSP/ASP (certain exceptions may apply).
Reviewing On-Call Express Terms:
Effective August 1, 2009, HID made the following process changes to the On-Call Express program for FARGO printers:
Before HID ships a loaner printer, the FSP/ASP will need to send in a purchase order referencing the RMA # of the loaner unit. If the FSP/ASP does not have payment terms set up with HID, the FSP/ASP will need to provide a valid credit card number.
If the loaner printer is not returned within 30 days of HID’s requested return date, HID will invoice the FSP/ASP’s company or bill their credit card for the value of the loaner printer, less their standard printer discount. A courtesy notification will be sent out prior to any billing. Please note that no charges are incurred as long as the loaner printer is returned to HID within the requested date.
HID Global pays all shipping charges on On-Call-Express printers. The FSP/ASP or the end user pays to ship the repair printer to HID Global. HID Global covers the return shipping of the repaired printer and ships the printer via UPS ground.
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