This Item is Discontinued. Please see the replacement model the enhanced HDP5000 Dual-Sided ID card printer w/ Single Lam from IDSuperShop.
Fargo’s HDP5000 LC has replaced the HDP600 LC ID card printer.
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Fargo‘s affordable and versatile HDP5000 with single-sided lamination, ISO Magnetic Stripe Encoder, HID Prox and Contact Smart Card Encoder features high definition printing, capable of creating cards of a superior print quality, even in those with embedded electronics.
The versatile modular design of the HDP5000 printer changes with your needs, and can easily be upgraded to handle dual-sided printing, single or dual-sided lamination, and card encoding technologies. This simple operation requires only minimal training, and cards, ribbons, and overlaminates come in cartridges that load in a snap. Affordable pricing makes high definition printing with the HDP5000 available to buyers everywhere, and it comes complete with a lifetime printhead warranty, and a two-year warranty on the entire printer.
Printer Specifications:
Print Method- HDP dye-sublimation / resin thermal transfer. Single sided color and monochrome printing.
Resolution- 300 dpi (11.8 dots/mm).
Colors- Up to 16.7 million / 256 shades/pixel.
Print Speed- 38 seconds per full color (YMC) single-sided card with transfer 46 seconds per full color (YMCK) single-sided card with transfer.
Print Area- Over-the-edge on CR-80 cards.
Accepted Card Sizes- CR-80.
Accepted Card Thickness- 30 – 50 mil (print only).
Input Hopper Card Capacity- 100 cards (30 mil./ 0.762mm thick).
Output Hopper Card Capacity- 200 cards (30 mil. / 0.762mm thick).
Communications Interface- USB and Ethernet with internal print server interfaces.
Software Drivers- For Microsoft Windows 2000, XP, Server 2003, and Vista. Driver includes Fargo Workbench Printer Utility, a user-friendly diagnostics tool that makes printer operation easy.
Encoding Options- Magnetic stripe (also field-upgradeable), Contact and contactless smart card (also field-upgradeable), HID Prox.
Options- Card lamination module single or dual-sided (simultaneous), Smart Card encoding (contact/contactless), door and cartridge locks, printer cleaning kit, magnetic stripe encoding, 200-card input hopper (available soon), and dual-sided printing.
Warranty- HID Global offers a three-year Standard Limited Warranty covering parts and depot repair labor. The Standard Limited Warranty also includes On-Call Express (loaner printer) service for the first year of warranty. On-Call Express for the second year of the factory warranty is available for an additional fee. No On-Call Express service is available for the third year of warranty. No Extended Warranties are available.

If for any reason your FARGO product fails to perform, HID Global will exchange it with a new product within the first sixty (60) days of field service as long as the card count is fewer than 2,000 cards.
* HID technical support determines all product failures.
Reviewing On-Call Express services:
WHEN TECHNICAL SUPPORT AND THE FSP/ASP ARE UNABLE TO RESOLVE A PRINTER ISSUE OVER THE PHONE AND DETERMINE THAT THE PRINTER SHOULD BE RETURNED TO HID GLOBAL FOR SERVICE, A LOANER UNIT MAY BE SHIPPED TO THE CUSTOMER VIA THE CUSTOMER’S FSP/ASP.
When a request is received by 3:00 PM (Central Time), a loaner unit will be shipped that same day via overnight delivery. Upon receipt of the defective unit, HID depot repair cleans, repairs, tests and returns the same unit to the customer. All repaired printers are shipped via UPS ground.
Repaired printers will include a Pre-Paid Federal Express label. The FSP/ASP/End User affixes this return label to the outside of the loaner box for return shipment. If you do not receive a return label please contact Technical Support, they can also issue a call tag.
On-Call-Express services are available to FSP/ASP’s only. HID Global will not ship an On- Call-Express printer to an end-user without the involvement of an FSP/ASP (certain exceptions may apply).
Reviewing On-Call Express Terms:
Effective August 1, 2009, HID made the following process changes to the On-Call Express program for FARGO printers:
Before HID ships a loaner printer, the FSP/ASP will need to send in a purchase order referencing the RMA # of the loaner unit. If the FSP/ASP does not have payment terms set up with HID, the FSP/ASP will need to provide a valid credit card number.
If the loaner printer is not returned within 30 days of HID’s requested return date, HID will invoice the FSP/ASP’s company or bill their credit card for the value of the loaner printer, less their standard printer discount. A courtesy notification will be sent out prior to any billing. Please note that no charges are incurred as long as the loaner printer is returned to HID within the requested date.
HID Global pays all shipping charges on On-Call-Express printers. The FSP/ASP or the end user pays to ship the repair printer to HID Global. HID Global covers the return shipping of the repaired printer and ships the printer via UPS ground.
HID Global Fargo Domestic Warranty Guide
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